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Frequently Asked Questions

The Swift Group believes that every customer has a right to expect good service each and every time contact is made with us. To help ensure that this happens we have agreed a set of service standards with our dealer networks that governs the way they do business with you, the customer.

These standards apply to both the sales and after sales experience and we actively monitor their delivery. These service standards are intended to provide a consistent, professionally handled response whenever you are in contact with anyone who represents the Swift Group.

Q. I require technical information, who can help me?
A. The majority of information you require is available through your Swift Group Dealer. Should you need to contact Swift Customer Care, please quote your serial number of your caravan, along with your post code and full name. The Customer Care Team will then normally respond to your enquiry within 5 working days.